Melko terms and conditions apply to anyone accessing or using, our mobile application(s), and any other websites owned and/or operated by Melko Group Pty Ltd. and any of their associated web pages (collectively, our “Services”).

Please take some time to review these Terms for our Services.

By accessing or using the Services, including purchasing any products through the Services, you understand and agree:

- To accept, comply with, and be bound by these Terms;
- That you have the right, authority, and capacity to abide by these Terms;
- To comply with all applicable laws, rules and regulations concerning your access to and use of the Services; and;
- You are of legal age to form a binding contract and are not a person barred from receiving services under the Australia laws. Some services may be subject to additional terms, guidelines or rules, which will be available in conjunction with those relevant services, and those additional terms will become part of these Terms when you use those services.
- Unless authorized in writing by Melko Group Pty Ltd, you may use the Services solely for your personal and non-commercial use. You agree to only access or use the Services solely for legal purposes as allowed by these Terms.
By accessing our website you agree not to:

Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, frame, use, transfer or sell any information, software, products, services or Content.

You may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this site or any of it’s content without our prior written permission.

You may not use this website, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website. Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these materials is prohibited.
As a customer of you have the right to expect that any products you purchase with us will be of satisfactory quality and fit and will conform to any description given to it by us.

You have the option of a full refund or a store credit voucher if a defective product is unable to be repaired or replaced.

For more information about your rights please click here
To use some of the services at you may need to register. When you register, you are required to provide true, accurate, current and complete information about yourself. Should any of your registration information change, please update it as soon as possible.
Prices displayed on website are in Australian Dollars.
You agree that you shall not use the Services for any illegal, obscene, abusive, offensive, harassing, improper or objectionable purpose, to sell or offer to sell any goods or services, to conduct or forward surveys, contests, or chain letters, or for any purpose that is prohibited by these Terms.
© Melko – Made in Brazil. 2004-2017, all rights reserved.

Reproduction or misuse of any trademarks and logos on the websites is strictly prohibited and remain the intellectual property of Melko Group Pty Ltd.

Melko Group Pty Ltd retains all rights regarding their trademarks. registered and/or common law trademarks and are protected by local and international laws and treaties. No license to the use of such marks, names or trade dress is granted to you under these terms and conditions. Misuse and/or misappropriation of the trademarks displayed on the website are strictly prohibited.
By making an offer to purchase merchandise, you expressly authorize Melko Group Pty Ltd to perform credit checks to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchase transactions.

Please refer to our Privacy Policy for further information about how we use your data
We accept Paypal, Visa, Mastercard and American Express payments

To help ensure that your shopping experience is safe, simple and secure uses GeoTrust Secure Socket Layering (SSL).
We are happy to take your order by phone.

If you are in Australia please call costumer service on (03) 9529 2900 9am - 6pm (AET)

If you are overseas please call +61 3 9529 2900 9am - 6pm (AET)
If you accidentally order something or change your mind and want to cancel an order before it is shipped we strongly encourage you to contact us as soon as possible by emailing or by phone on +61 3 9529 2900.
Please know that Gift Cards and virtual Gift Cards are subject to the following terms and conditions:

1 All Gift Cards are valid for 12 months from the date of purchase and must be redeemed through the and/or our shops at 18 Howey Place, Melbourne or 98 Bridge Road, Richmond.

2 Gift Cards are not redeemable for cash.

3 Gift Cards can only be redeemed in Australia and in Australian dollars.

4 Exchange rules and polices can apply to gift cards under our discretion.

5 If your order exceeds the amount of your Gift Card, you must pay for the balance with your credit card or by cash (shop only).

6 Virtual Gift Cards will be e-mailed to the recipient once the full order has been processed and payment has been taken.

7 Please verify the recipient's email address before purchasing an email Gift Card. Melko Group Pty Ltd is not responsible for misspellings in this address that may result in it being sent and used by an unintended recipient. Melko Group Pty Ltd is not liable for delivery of a Virtual Gift Card to an incorrect or non-existent email address; this is the sole responsibility of the purchaser.

8 In the event that a virtual Gift Card code is non-functional or if it is lost please email us we will, under our discretion, supply a new code.

9 Melko reserves the right to cancel a Gift Card after 12 months or if we deem it necessary.

10 For more information visit FAQ
You agree that any User Generated Content that you post, upload, input, submit, send, contribute or otherwise transmit (collectively, “Submit” or “Submission”, as appropriate) to the Services (whether directly or through a third party) shall be true, accurate, complete and shall not impersonate or falsely represent your affiliation with any person or entity. You are entirely responsible for all User Generated Content that you submit or otherwise make available via the Services.

By Submitting User Generated Content to the Services, you grant, represent and warrant that you have the right to grant Melko Group Pty Ltd an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, reproduce, publish, distribute, sublicense, and otherwise disclose, prepare derivative works of, or incorporate into other works, the User Generated Content, for any purpose without restriction and without providing any attribution or compensation to you.

Such User Generated Content will not be treated as confidential information. In addition, by posting or allowing Melko Group Pty Ltd or a third party to post User Generated Content to any public area of the Services, you grant Melko Group Pty Ltd all rights necessary to prohibit any subsequent aggregation, display, copying, duplication, reproduction, or exploitation of the User Generated Content by any party for any purpose.

In the event that you do not wish for Melko Group Pty Ltd to use your User Generated Content, please do not submit such User Generated Content to the Services. Please note that any User Generated Content does not represent the advice, views, opinions or beliefs of Melko Group Pty Ltd, and Melko Group Pty Ltd makes no claim of accuracy of any such User Generated Content.

You understand and agree that you are solely responsible for any User Generated Content that you submit and you may be held legally liable for such User Generated Content. Melko Group Pty Ltd reserves the right to remove any User Generated Content from the Services at any time and for any reason.

If you still wish to contact us directly or want to be sent a copy of this, please call +61 3 9529 2900) or email